The doorstep visit and full diagnosis is a flat ₹299, and that amount is adjusted into your final bill if you go ahead with the repair. The repair cost itself depends on the fault: a worn door gasket or a blocked drain is usually a low-cost fix, while gas refilling, a thermostat, or a control board (PCB) costs more.

Rather than quote blind, our technician inspects the fridge, tells you exactly what's wrong, and shares an upfront price before any work starts. You only pay for the repair if you approve it — no surprises.

In most fridges the freezer makes the cold air and an evaporator fan pushes it up into the fridge section. So when the freezer is fine but the fridge stays warm, the problem is usually in that airflow path — a failed evaporator fan, a stuck air damper, frost built up over the coils, or dirty condenser coils at the back.

A quick first check: make sure vents inside aren't blocked by food and the door seal is shutting tight. If it's still warm, it needs a technician — these are exactly the faults we diagnose on the ₹299 visit.

A healthy fridge should never need a gas refill. The refrigerant runs in a sealed, closed loop — it isn't "used up" like petrol. If your fridge has genuinely lost gas, it means there's a leak in the coils or piping that must be repaired first; simply refilling without fixing the leak only buys a few weeks.

In Kolkata, leaks are common on older units and on fridges that have been shifted between flats. We trace and seal the leak, then refill with the correct refrigerant grade for your model.

A good rule of thumb: if the fridge is under about 8–10 years old and the repair costs less than roughly half the price of a new comparable model, repairing is the smart, economical choice. Worn gaskets, thermostats, fans, drains and minor cooling faults are almost always worth fixing.

If the unit is 10+ years old with a major sealed-system or compressor failure, replacement may make more sense. We'll always give you an honest assessment — if a repair isn't worth your money, we'll tell you.

The most common cause is a blocked defrost drain — the small channel that carries melted ice away gets clogged, so water backs up inside or pools underneath. A worn door seal letting in warm, humid air (very common in Kolkata) can also cause excess condensation and ice.

It's usually a quick fix: we clear the drain duct, check the seal and confirm airflow so it stops for good.

Yes. As an independent multi-brand repairer we service Samsung, LG, Whirlpool, Godrej, Haier, Bosch, Panasonic, Voltas Beko and Hitachi — across single-door, double-door, inverter and side-by-side models, using genuine spare parts.

No — and we're upfront about it. Roy Home Appliances Service Care is an independent, third-party repair service, not an authorised service centre of any brand and not affiliated with any manufacturer. That's exactly why we're faster and more affordable, while still fitting genuine branded spares and backing the work with a warranty.

Our workshop is in Birati, North Kolkata, so we reach nearby localities fast — most with same-day doorstep visits. We cover Birati, Dum Dum, Madhyamgram, New Barrackpore, Sodepur, Baranagar, Salt Lake, Bidhannagar, New Town and Lake Town, with 24/7 emergency support on 8336 991 968.

Yes. Every completed repair carries a 30-day service warranty, and any replaced parts use genuine branded spares. If the same issue recurs within that window, we'll set it right.